Privacy Policy

Effective Date: July 2025
Website: www.giftai.com.au
Entity: The Consortium Clemenger

1. Overview

Gift AI website (www.giftai.com.au), operated by The Consortium Clemenger Pty Ltd (ABN 72 616 181 232), referred to as (“Gift AI”, “TCC”, "we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with our Gift AI web-based portal.

2. Information We Collect

We may collect the following personal information directly from you when you interact with our web portal:

  • Full name and contact details

  • Email address

  • Residential or postal address

  • Date of birth (when required for service provision)

  • Device and browser information (operating system, browser type)

  • IP address and general location data

  • Usage and activity data within the web portal

3. How We Use Your Information

We use your personal information to:

  • Create and manage your web portal access

  • Provide customer support and respond to inquiries

  • Operate, maintain, and improve the web portal functionality

  • Analyse usage patterns to enhance user experience

  • Comply with our legal and regulatory obligations

4. Analytics and Tracking

We use third-party analytics tools (such as Google Analytics) to understand how users interact with our web portal. This includes collecting browser and device data, pages visited, time spent, and user interaction patterns.

This data is aggregated and anonymised where possible. You can opt-out of analytics tracking by:

  • Adjusting your browser's privacy settings

  • Using browser extensions that block tracking

  • Enabling "Do Not Track" in your browser

5. Information Sharing

We may share your personal information with:

  • Trusted cloud hosting and IT service providers who support our web portal operations

  • Legal, regulatory, or law enforcement bodies when required by law

  • Professional advisors (lawyers, accountants) bound by confidentiality

All third parties are contractually required to handle your data in accordance with applicable privacy laws and our privacy standards.

6. Data Security and Retention

We implement comprehensive technical and organisational measures to protect your data against unauthorised access, misuse, interference, and loss. Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal requirements)

  • Lodge a complaint about our privacy practices

8. Contact Us

Privacy Officer
The Consortium Clemenger
1 Basalt Road, Pemulwuy NSW 2145
Email: info@giftai.com.au
Phone: 1800 001 019

We will respond to your privacy requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be prominently posted on our web portal, and continued use after such changes constitutes acceptance of the updated policy.