Seamless Cashback at Scale for Dining & Entertainment

A $60M state stimulus campaign rolled out in days, delivering AI-validated cashbacks directly to consumer bank accounts—fully governed, fully scalable, fully secure.

Challenge:
In response to a large-scale economic stimulus initiative, a government department aimed to drive post-COVID recovery by encouraging consumer spend in the dining and entertainment sectors. The program needed to distribute millions of dollars in public stimulus funds in cashback quickly and securely—while maintaining a seamless user experience and meeting strict governance standards. 

Solution:
Gift AI delivered an end-to-end, AI-powered solution that made receipt-based claims simple, fast, and scalable.

• Templated Process:
  We designed a rapid deployment framework tailored for urgent program rollouts—ensuring speed-to-market without compromising on user experience.
  

• Automated Claims Engine:
  Our AI validates receipts in real time, streamlining the entire claims process across thousands of venues. Every validation is checked and monitored by real people based in Australia, ensuring accuracy, compliance, and peace of mind at every step.
  

• Secure Payment Fulfillment:
  Once validated, funds were deposited directly into claimants' bank accounts via a secure and fully compliant payout system—meeting all data and governance requirements.
  

• Real-Time Dashboard Reporting:
  Live dashboards tracked claims, managed exceptions, and monitored fund balance, offering full visibility and control to program administrators.

Results:

• Over $10M in cashback distributed

• Tens of thousands of successful claims processed

• Surge in consumer activity across hospitality and entertainment sectors

• Full audit transparency and scalable support infrastructure

• Data insights that empower government decision-making—providing the intelligence needed for strategic planning and impactful policy development.